Identity Theft, Trust Breaches, and the Production of Economic Insecurity
Abstract
Across various domains of social life, organizational reliance on personal data and exposure to unanticipated financial hardship have transformed Americans’ life chances and access to opportunities. This article examines an area where they intersect: the hardship caused by breakdowns in information systems. I focus on the case of identity theft, showing how that event—experienced by tens of millions of Americans annually—contributes to economic insecurity. To do so, I first develop a theory of insecurity that links feelings of precariousness to breaches of trust at three levels: interpersonal, organizational, and systemic. Drawing on an original qualitative study of identity theft resolution, I find that most victims worried about their financial lives because they could no longer count on certain people, organizations, or systems. Beneath this commonality, race and class informed feelings of insecurity and associated coping strategies following identity theft. Low-income people and people of color tended to direct suspicion at personal networks and report ending relationships and informal assistance. In contrast, middle- and upper-income and White individuals disproportionately blamed organizations and demanded their protection. These findings—along with the trust-based theory that helped make them visible—have important implications for the study of insecurity, inequality, and trust in the information age.
Metadata is indexed. Open-access discovery has not completed for this record yet.
No local PDF is available.
GROBID Extracted text; discontinued.
This text is generated from TEI extraction for accessibility, search, and TTS. Formulas, tables, figures, page layout, and references may not perfectly match the original PDF.
No accessible text representation is available. The text extraction service has been discontinued for the time being. If you require this service, for accessibility or any other reason, please submit an issue/request on this page.
Metadata
Issues
No public issues have been filed for this DOI.
Submit an issue
Record history
| When | Event | Field | Old | New |
|---|---|---|---|---|
| 2026-06-18 19:37:53.011249+00:00 | identifier_assigned | DSEID | DSEID-001-6510900 |